Alfa Wassermann is committed to providing the highest quality diagnostic instrumentation to meet your patient care objectives. We recognize how indispensable our systems are, and how critical their performance is to your laboratory. We continue to satisfy all of your service needs long after you select one of our systems. We continually invest in our support services and offer you the most comprehensive solutions to your service needs.
We have been providing system service to our customers for over 35 years. You can count on the fact that we will be here to keep your system operating at peak performance and exceed your expectations.
Technical Assistance
Our Customer Solution Center representatives are available to assist you 24 hours a day, 7 days a week. Our representatives are certified to work with you in providing resolutions to your inquiries in a most effective and efficient manner.
Alfa Wassermann SURE™ Extended Protection Plans
A one-year warranty is included with each new chemistry instrument purchase. We offer full service plan options that may be purchased to ensure that your system is fully protected beyond the warranty period.
Training Options
When purchasing one of our systems, you are entitled to one operator training in our "state of the art" New Jersey facility. Additional training options are available for a nominal fee.
Frequently Asked Questions
We have compiled several FAQs to provide important information to our customers. We welcome suggestions from our customers on the content of this section.
